SearchExpress clients include enterprises of all sizes, including doctor's offices, financial planners, banks, insurance companies, staffing companies, engineering companies, mortgage companies, assisted living facilities, trucking companies, builders, substance abuse centers, CPA firms, law firms, service bureaus, defense contractors, and many other private and governmental entities.
Public sector clients include the University of Texas-Austin, the U.S. Fish and Wildlife Service, City of Lubbock TX, Butler County OH, Kern County CA, the Supreme Court of Florida, US Bankruptcy Court - AZ, Los Angeles Harbor College, US Army Hospital Landstuhl Germany, Hill Air Force Base, Picatinny Arsenal, and various school districts.
Customer Testimonials
"We have completed our deployment of SearchExpress and the capabilities of the software have exceeded our expectations. Our company has
been using an expensive competitor’s product for the past 10 years and the annual maintenance cost of their software is more costly
than the amount of money we spent to purchase SearchExpress."
"By utilizing the ODBC lookup capability with data from our ERP system,
we have reduced our scanning department by 40% and improved the accuracy of the indexes."
"Even with the reduced staff, we have added addition applications for scanning due to the flexibility and speed of setting up
new databases. In the past, we had to contact the vendor and pay them expensive consulting fees to program the index structure.
Now I’m able to set them up in a matter of minutes."
"I also want to thank you for the excellent technical support we received during our setup process. You and your staff were
very helpful and just as important, very timely in assisting us with our setup issues. It certainly made for a smooth transition to SearchExpress."
Larry R. Fordham
Vice President – Information Technology
Waxman Consumer Products Group
Cleveland, Ohio
"Of all vendor relationships, our SearchExpress experience ranks number one. We recommend without reservation".
Jim Clayton
CEO of Clayton Bank
Self-made Billionaire
Knoxville, Tennessee
“We wanted to introduce a scanning solution to manage invoice approvals for multi-office divisions
located all around the country and the ROI with SearchExpress was significant and immediate."
"SearchExpress offers an affordable solution that doesn’t require any consultant to install it.
Its features exceed those of the high-priced alternatives and with friendly and supportive service
it is easy to put in production. Users like the simple interface and we like our
new ability to centralize this process and reduce costs while at
the same time taking admin work off our field managers."
"SearchExpress is a great application for approving invoices.”
Steve Davenport
Project Manager
Randstad Professionals, US
Wakefield, MA
Randstad is the second largest staffing firm in the world.
"As a Health Provider using an (EMR) Electronic Medical Record and billing system we are using SearchExpress for quick searching of EOB’s (Explanations of Benefits). These are standard documents that are auto indexed. This means we have one user scanning hundreds of documents in 10-15 minutes."
"Our insurance team it has increased their productivity by at least 30% since they no longer searching manually for these documents. Training for the end user was wonderfully simple and non-techy. As an IT professional, we choose the SQL version which was straight forward to install, with about three technical calls made to support for tweaks to the scanner settings. After using the product for a year, I haven’t looked back except to see if it’s backing up properly. The software has been a perfect painless addition to our systems."
Trish Thiedek
IT Manager
Alexandria Clinic
Alexandria, MN
"We implemented SearchExpress in 2006. Paperless filing has given us almost instant access
to our documents and significantly reduced the amount of time it takes to run our office.
Workflow has eliminated lost documents and given us much higher accountability on paperwork,
resulting in faster, more accurate execution and better efficiency overall."
"I cut my overhead by 21% in 07 through efficiency gains; SearchExpress has been an important part of that."
Collin Cumbee
C.F.O.
Empire Demolition
Chino, CA
"The ease of use and versatility of SearchExpress has greatly reduced research cost and
storage cost. We have archived more that 850,000 documents to date and our ability for company-wide retrieval
and distribution has allowed us to save time and streamline our document production. It has easily paid
for itself within the first year. We are very happy with the product."
Jim Ray
Manager of I.T.
All Valley Escrow
Simi Valley, CA
"Your program is GREAT!"
"We have been using Search Express for almost a year now. We have over 25,000 separate transactions imaged so far. We no longer have the "daily dread" of providing our customers with POD's (Proof of Deliveries) and charges. Simply a few mouse clicks and information is on your customer's computer in seconds. We save countless hours of time, by not having to dig through file cabinets, copying and faxing. Their installation was flawless and customer service is outstanding."
Gregg Ferrando
President
OnTime Delivery
San Jose, California
"Everything is working great. The users are very impressed with how everything works and it is very easy for them to use and understand."
Doug Brown
Manager Information Technology
Eden Stone Co. Inc.
Eden, Wisconsin
"The SearchExpress Imaging software has allowed TSC to display documents
quickly and effectively to our off-site terminals throughout the country
and to customers located off-site as well.
SearchExpress is very self explanatory and simple to use.
In addition it lets us reduce corporate office space for paper files
and save money from square footage leasing as well."
Peter J. Nativo
Vice President of Maintenance
Transport Service Company
Oak Brook, Illinois
Transport Service Co. is one of the largest tank truck carriers in the United States.
"Our scanning service business is going great. You can barely move in my office with all the boxes. I'm a little surprised, as the focus of my business is not what I had expected. I assumed that after the hurricanes (Wilma devastated this area -- there are still thousands of blue tarps and hundreds of boarded windows) we would be getting a lot of business from companies interested in disaster prevention. Instead, the idea of saving space really excites people"
Melissa Rapkin
Documents2Disc
A Division of Data Storage Solutions, Inc.
Pompano Beach, FL
"As a financial services company we are very adamant about reliability of the systems we use. Our in-house document imaging project was no exception. After a careful review of several document imaging and management solutions we chose SearchExpress for our document needs. We have been using SearchExpress since 2003 and we have been impressed by both the ease of use and the ability to customize it to fit our needs. In addition, SearchExpress has provided us with great technical support."
Genny Nikolova
Project Manager
Global Express Financial Services
Silver Spring, MD
“We have only been using SearchExpress for a couple of months, but already we have scanned in over 12,000 documents, both manually and virtually. The ease of use has made this task almost too easy. The customer service is second to none in any industry. Answers to any of the questions that have come up, both with installation and usage, have been answered within a day and have made the job even easier."
Tim Dwyer
Network Engineer
Maximus
San Marcos, TX
"As an independent telephone company which relies on circuit information from other companies we used to have two huge filing cabinets with paper circuit records, and finding what we needed was almost impossible. Now we scan the documents and can search online for any identifier and pull up all information about a circuit. Our repair time as been dramatically reduced on circuits including FAA and 911 emergency circuits. This is one of the best investments we have ever made."
Kevin Arthur
Network Operations Manager
CentraCom Interactive
Fairview, UT
"I have worked closely with SearchExpress in support of a government agency that provides document automation services to other DoD and Federal customers. The software capabilities offer a tremendous value and functionally provide an extensive array of configurations, meeting many of today's ECM (Enterprise Content Management) requirements. Additionally, the support received before, during and after the implementations has been top-rate."
Stacey Evans
Government Contractor
Mechanicsburg, Pennsylvania
The DoD Document Automation and Production Service (DAPS) agency uses SearchExpress to provide affordable "cloud computing" ECM and document management hosting for a wide variety of Air Force, Army and other DoD and Federal agencies.
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